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    To ensure that the delegation at the RETAIL FORUM is of high relevancy for the attending sponsors, we follow detailed delegate selection process. Each delegate completes an application, confirming their responsibility for an organisational budget and providing details on:
    • Annual Company Revenue
    • Number of Employees
    • Sign-off authority on Purchasing Decisions
    • Annual Marketing, Digital, Omni-Channel Retail, Customer Experience Budgets
    • Products and services of interest

    Delegates representing leading retail organisations in Australia and New zealand will include top executives responsible for:

    CHIEF MARKETING OFFICER STREAM - Chief marketing officers, vice presidents & directors of marketing & branding

    OMNI-CHANNEL RETAIL & DIGITAL TRANSFORMATION STREAM - Directors & heads of digital & omni-channel retail

    CUSTOMER EXPERIENCE STREAM - Directors & heads of customer experience, customer management & customer insights

    Delegate Videos


    Bespoke meetings – powerful alliances

    As a Delegate, you will gain access to leading solution providers enabling you to achieve your strategic and tactical goals. Meet solution providers face-to-face and build profitable business relationships in pre-scheduled one-to-one meetings. These meetings provide a forum for dialogue and information-sharing on organisational concerns and offer valuable solutions.